Frequently Asked Questions

How soon will my order be shipped?
Since our products are in stock, your order should ship within 2-3 business days depending on the volume of orders we are receiving.

What does the term "thread count" mean?
Thread count is a measurement of fabric density reflecting the number of threads per square inch. A high thread count results in finer, smoother weave and can extend the life and increase the value of your bedding. All pieces of our sheet sets are 300 thread count.

What is Shantung?
Several of our bedding sets feature Shantung, which is a silk fabric very similar to, but heavier than, pongee (a soft, thin cloth woven from raw silk or an imitation). It was originally woven of wild silk in Santung, China, but is now often made with synthetics or mixtures.

If you have any further questions or concerns, please feel free to contact us by email or call our Customer Service Team at 1.800.510.8325 (M-F 8 a.m. - 6 p.m. CST). We look forward to helping you!